Employee Satisfaction Survey Methodology
The 10 key areas to measure employee satisfaction
The 3 Primary Objectives:
End Result Recommendations:
Employee Satisfaction Survey Approach
The survey would gather information related to ten key areas of the organization that drive performance and employee satisfaction.
Survey Overview Question Category
Open-ended questions to provide qualitative data and an opportunity for respondents to share concerns in a less-structured format.
Sample size requirements are driven by:
Variance of Variable
A measure of the dispersion of the variable. Variables with large variances require larger samples.
How certain you wish to be that the sample mean falls within a specified range of the population mean. The more certainty required; the larger sample required.
The range in which you want to be X% sure that your population mean is included. The smaller the desired range, the larger the required sample.
The variance of and number of valid responses received for each question in this survey allowed mean estimation with a 95% confidence level and a confidence interval of .2 for each question in this survey. Thus, we will be 95% confident that the sample mean is within 0.2 of the true population score.
Potential Response Bias
Those who responded to the survey may have different feelings from those who did not. People with strong feelings are typically more likely to respond to surveys.
Additional attempts may be made to survey non-respondents. However, the magnitude of negative feedback already received suggests some corrective action is regardless advisable.
Sample - Survey Analysis
Sample Survey Questions
Rewards and Recognition
Management and Supervision
Those who disagree with the statements below are most likely to be dissatisfied with their jobs.
Questions most correlated to overall job satisfaction by rank:
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