Frequently Asked Questions
What is your refund policy?
We are confident that our HR products will meet to your satisfaction. We offer a one (1) week refund from your original purchase date. Please complete the form to request a refund.
All our HR products are clearly described with details and pictures. If you’re not sure about our products, please read our Store FAQs below.
When will my order be delivered?
HR products are delivered immediately after your payment has cleared. You can download the product directly on the checkout page and you will receive a confirmation email with the download link.
What's your checkout process?
Are products developed to HR best practice?
Our HR products have been created by 15+ consultants with previous experience across global consulting firms (Mercer, Hay Group, BCG, and Arthur D. Little).
How will I receive my invoice?
You will receive an invoice with your order by email.
What types of soft copy are delivered?
Our HR products are delivered in Microsoft Office Word or PowerPoint format and are customizable. Some forms are delivered in Excel format. Some of our HR products that have more than one file will be delivered in a zip file. Survey reports are delivered in PDF format.
How to open a zip file?
You will download a zip file that has the entire resource package. Once the file has completed downloading, you will find it in your default download location. Right click on the zip package and select extract all.
Are company logos allowed on your products?
Absolutely, our HR products are customizable to include your logo and other information for professional or personal usage. Survey reports, eBooks, and Videos are not editable.
Can I resell your HR product?
NO, the purchase of any of our products is for internal business or individual use only and does not include the right to resell nor provide the products to any third party without our prior written consent.
Is your website secure?
We take security very seriously, we use HTTPS (Hypertext Transfer Protocol Secure) an internet communication protocol that protects & encrypts data over a 128-bit encrypted connection. You’ll see a padlock icon next to our website address.
Is your shopping cart secure?
Yes, we use Weebly shopping cart that is PCI compliant. Customer's credit card information will be securely protected.
What methods of payment do you accept?
We accept PayPal secure payments.
What's your pricing disclaimer?
We reserve the right to change our product's prices by posting on our website.
Do you have a Privacy Policy?
Please read our privacy policy for more information.
We are confident that our HR products will meet to your satisfaction. We offer a one (1) week refund from your original purchase date. Please complete the form to request a refund.
All our HR products are clearly described with details and pictures. If you’re not sure about our products, please read our Store FAQs below.
When will my order be delivered?
HR products are delivered immediately after your payment has cleared. You can download the product directly on the checkout page and you will receive a confirmation email with the download link.
What's your checkout process?
- The checkout process starts when the customer clicks the Buy Now button.
- The YOUR DETAILS fields will appear. You need to enter your email address and first & last name. Phone number is optional. Click next after completion.
- The PAYMENT INFORMATION will appear. Add a coupon code if available. Click next and you will be redirected to PayPal to authorize payment, once you return you will be able to complete the order by downloading the HR product. You will receive an email with the download link.
- Free Resources will bypass payment, and you will be able to download the product. You will receive an email with the download link.
Are products developed to HR best practice?
Our HR products have been created by 15+ consultants with previous experience across global consulting firms (Mercer, Hay Group, BCG, and Arthur D. Little).
How will I receive my invoice?
You will receive an invoice with your order by email.
What types of soft copy are delivered?
Our HR products are delivered in Microsoft Office Word or PowerPoint format and are customizable. Some forms are delivered in Excel format. Some of our HR products that have more than one file will be delivered in a zip file. Survey reports are delivered in PDF format.
How to open a zip file?
You will download a zip file that has the entire resource package. Once the file has completed downloading, you will find it in your default download location. Right click on the zip package and select extract all.
Are company logos allowed on your products?
Absolutely, our HR products are customizable to include your logo and other information for professional or personal usage. Survey reports, eBooks, and Videos are not editable.
Can I resell your HR product?
NO, the purchase of any of our products is for internal business or individual use only and does not include the right to resell nor provide the products to any third party without our prior written consent.
Is your website secure?
We take security very seriously, we use HTTPS (Hypertext Transfer Protocol Secure) an internet communication protocol that protects & encrypts data over a 128-bit encrypted connection. You’ll see a padlock icon next to our website address.
Is your shopping cart secure?
Yes, we use Weebly shopping cart that is PCI compliant. Customer's credit card information will be securely protected.
What methods of payment do you accept?
We accept PayPal secure payments.
What's your pricing disclaimer?
We reserve the right to change our product's prices by posting on our website.
Do you have a Privacy Policy?
Please read our privacy policy for more information.