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Competency Development
A Simplified Approach
By Mansour Baker, SHRM-CP
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Posted 12 February 2020
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By Mansour Baker, SHRM-CP
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Posted 12 February 2020
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Competency Development
Competence development is becoming a challenge for human resource professionals. Competencies sit at the heart of your HR systems. They can, and should, be integrated into all people processes. An effective competency model will give you a common language of performance, and ‘the way we do things round here’.
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The organization will conduct a workshop to get an understanding of how the organization will develop and what behaviors will be required in the workplace to drive its strategy. Decode the business strategy and culture into behavioral competencies and define the behavioral indicators of outstanding performance.
Each competency will require proficiency levels describing the abilities required to perform a job successfully. The behavioral indicators will distinguish high performers from low performs.
Competency Example:
Performance Excellence
What it is: The desire and drive for excellence in all that we do. To be continually looking to improve and accomplish challenging objectives.
Exhibit 2
Behavioral indicators will distinguish high performers from low performs
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