In any organization there may be dozens of HR Metrics to track performance. Which ones are significant for any company at any particular time depends on what the human resources is planning to achieve and what the current situation is.
How to decide on which HR Metrics to track and act on depends on:
- Industry Knowledge: What are the numbers that must be on track in a particular industry? What is happening in the industry that will influence the company’s viability?
- HR Plan Objectives: A human resources plan based on a strategic planning exercise will provide the key objectives for the next planning period and help in determining which HR Metrics to focus on.
- Targeting Selected Drivers: Since it is unusual that all the HR Metrics can be acted on at once, it is necessary to decide which to concentrate on to achieve the stated objective.
The below HR Metrics Calculators are divided into 3 sections:
- Recruitment
- Training
- Employee Performance
Recruitment Metrics Calculators
Recruitment Cost Per Position
Average Sourcing Cost Per Hire
Average Time to Recruit (Days)
Interviews from Submitted Resumes
Qualified Candidates vs Resumes
Recruitment Achievement %
Newly Hired Satisfactory Appraisal %
Training Metrics Calculators
Company Training Expenditure (% of Salaries)
Average Training Hours Per Employee
Courses Offered Versus Planned
Employee Satisfaction with Training
% of HR Budget Spent on Training
Average Training Costs Per Employee
% of Employees Trained
% Employees Reaching Competence
Employee Performance Metrics
Productivity Rate
Efficiency of converting inputs into outputs.
(Total Output / Total Input) x 100
Quality of Work
Accuracy and precision of delivery.
(Number of Errors / Total Output) x 100
Attendance Rate
Reliability and dedication.
(Days Present / Total Working Days) x 100
Goal Achievement
Ability to meet set objectives.
(Goals Achieved / Total Goals Set) x 100
Customer Satisfaction Score
Happiness with employee service.
(Sum of All Scores / Number of Respondents)
Sales Targets Met
Meeting sales quotas.
(Actual Sales / Target Sales) x 100
Time Management Efficiency
Skill to manage time effectively.
(Planned Time / Actual Time Spent) x 100
Disclaimer: These tools are for guidance only and are not professional advice. Results may vary based on your local labor laws. Please consult an HR expert before making any final decisions.