What are Competencies?
Competencies are like an iceberg, with skill and knowledge forming the tip. The underlying element of competencies are less visible but they largely direct and control surface behavior. Social role and self-image exist at a conscious level; traits and motives exist further below the surface, lying closer to the person’s core.
Research has consistently shown that while skills and knowledge remain important in the workplace, it is behaviors, the way people do their jobs, that differentiates the best performers from the rest. Competencies can be seen as the behaviors that lead to outstanding performance.
Iceberg Model of Competencies
Job Analysis is the process of understanding a job and presenting this information in a format which will enable others to understand the job. Job Analysis normally consist of gathering information about the jobs and the relationships between jobs, analyzing and organizing that information and presenting the information in a concise and systematic manner. This will be in the form of a Job Description.
What is Work Climate?
The perception of how it feels to work in a particular environment; a complex mixture of norms, values, expectations, policies and procedures that influence patterns of behavior.
Why is it Important?
Organization Climate Dimensions
There are six key dimensions that consistently affect organizational performance:
Leadership & Managerial Styles
The patterns of behavior that a leader or manager adopts to plan, organize, motivate and control; it is the extent to which he or she listens, sets goals & standards, develops action plans, directs others, gives feedback, rewards, develops people and establishes personal relations.
Why are they important?
Six Managerial Styles
There are six styles or behavior patterns, that most leaders apply to the situations that they encounter: