Introduction
In any organization there may be dozens of HR Metrics to track performance. Which ones are significant for any company at any particular time depends on what the human resources is planning to achieve and what the current situation is.
How to decide on which HR Metrics to track and act on depends on:
- Industry Knowledge: What are the numbers that must be on track in a particular industry? What is happening in the industry that will influence the company’s viability?
- HR Plan Objectives: A human resources plan based on a strategic planning exercise will provide the key objectives for the next planning period and help in determining which HR Metrics to focus on.
- Targeting Selected Drivers: Since it is unusual that all the HR Metrics can be acted on at once, it is necessary to decide which to concentrate on to achieve the stated objective.
The below HR Metrics Calculators are divided into 3 sections:
- Recruitment
- Training
- Employee Performance
Recruitment Metrics Calculators
Recruitment Metrics Calculators
Calculate Recruitment Cost Per Position
Calculate Average Sourcing Cost Per Hire
Calculate Average Time to Recruit (in days)
Calculate Average Number of Interviews from Submitted Resumes
Calculate Number of Qualified Candidates Compared to Resumes
Calculate % of Recruitment Achievement in Meeting Hiring Plan
Calculate % of Newly Hired Employees Achieving Satisfactory Appraisal
Training Metrics Calculators
Training Metrics Calculators
Calculate Company Training Expenditure (% of Salaries)
Calculate Average Number of Training Hours Per Employee
Calculate Number of Courses Offered Versus Planned
Calculate Employee Satisfaction with Training (Average Score)
Calculate % of Human Resources Budget Spent on Training
Calculate Average Training Costs Per Employee
Calculate % of Employees Trained
Calculate % of Employees Reach Competence After Training
Employee Performance Metrics Calculators
Employee Performance Metrics Calculators
Productivity Rate
Productivity Rate measures how efficiently an employee converts inputs into outputs. Formula: (Total Output / Total Input) x 100
Quality of Work
Measures how accurately and precisely employees deliver. Formula: (Number of Errors / Total Output) x 100
Attendance Rate
Measures an employee’s reliability and dedication. Formula: (Number of Days Present / Total Working Days) x 100
Goal Achievement
Measures an employee’s ability to meet set objectives. Formula: (Number of Goals Achieved / Total Goals Set) x 100
Customer Satisfaction Score
Measures customer happiness with employee service. Formula: (Sum of All Scores / Number of Respondents)
Sales Targets Met
Measures if employees reach sales quotas. Formula: (Actual Sales / Target Sales) x 100
Time Management Efficiency
Measures employee's skill to manage time. Formula: (Planned Time / Actual Time Spent) x 100