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How to use technology as an enabler?

Key Activities & Initiatives

​By Mansour Baker, SHRM-CP

Posted  20 March 2020

Restructuring company’s IT organization and developing an IT strategy, road-map, and documentation of baseline business requirements to fully align company’s use of technology to its strategic and organizational business needs.

Near Term (1-6 months) Initiatives

• Review current structure of company IT organization to ensure appropriate provision of strategic and operational oversight of technology initiatives.
• Develop company IT strategy to support business strategies.
• Identify and prioritize key business initiatives and align to IT initiatives.
• Develop technology road-map that specifically addresses broad technologies and integration elements across company.

Medium Term (6-12 months) Initiatives

• Analyze and document current business requirements and processes for key initiatives.
• Document leading and emerging technologies relevant to company sector, in accordance with international best practices (e.g., interactive technologies, Web 2.0).
• Create cross-functional planning and oversight teams for critical IT projects (e.g., SAP / Oracle roll-out).
• Implement projects in line with technology road-map.
• Conduct regular IT assessments:
  • Adequacy of current technology against requirements 
  • Projection of future needs

Exhibit 1

​Technology is leveraged to enhance services

Objectives

• Enhance company technology capabilities to drive success in its overall mission 
• Identify and prioritize all IT initiatives that align to key business initiatives and drivers

Key Activities

• Assessment of IT operational and strategic role in the organization 
• Redesign of company IT restructure 
• Recruitment of key IT staff 
• Development of draft IT strategy
• Identification, development, and prioritization of key IT initiatives 
• Development of IT road-map based on key IT initiatives

Key Deliverables

1. Assess IT role
2. Design IT organization
3. Recruit key IT staff 
4. Draft IT Strategy Document
5. Identification and Prioritization of all key IT initiatives
6. IT Road-map

1. Assess IT role

• Review and identify IT strategic role within the company
• Analyze role of outsourcing and implementations for IT structure and operations

2. Design IT organization

• Design leadership staff structure 
• Develop job descriptions for key staff positions
• Review and agree draft structure with company leadership

3. Recruit key IT staff 

• Identify and facilitate engagement with executive search and selection firms
• Facilitate identification and vetting of candidates
• Facilitate successful and timely on-boarding of selected candidates

4. Draft IT Strategy Document

• Document that identifies company’s technology strategy to support the overall business needs of the organization. 
• Draft strategy will be revised at the end of the initial 6-month period to assess if IT and business goals are in alignment

5. Identification and Prioritization of all key IT initiatives

• Identification and prioritization of all IT initiatives based on business needs to support the organization

6. IT Road-map

• Development of IT road-map based on prioritization of IT initiatives
• Road-map identifies the sequence of initiatives to be implemented

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