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How to enhance company's culture of excellence?

Key Activities & Deliverables

​By Mansour Baker, SHRM-CP

Posted  11 March 2020

To develop a strategy and follow-on implementation plan for identifying and building desired capabilities that differentiate the company as the leading of its kind.

Objectives

• To develop a uniform standard of excellence across company departments and differentiate as a leading institution.
• To position the company as an employer for choice.

Near Term (1-6 months) Initiatives

• Convene a cross cutting working group to identify desired attributes of company’s Culture of Excellence.
• Leverage results of best-practice study tour to identify best in class attributes of similar organizations. 
• Develop a Culture of Excellence strategy and implementation plan with identified initiatives related to business core activities.

Medium Term (6-12 months) Initiatives

• Implement initiatives 
• Create an incentives program to encourage innovative thinking among company’s staff.

Exhibit 1

Uniform standard of culture of excellence

Key Activities

• Plan and carry out cross cutting workshops to identify desired attributes of company’s Culture of Excellence to encourage creative and innovative thinking and practices.
• Incorporate feedback from international study focused on organizational structure best practices.
• Identify desired attributes of company’s Culture of Excellence.
• Develop Culture of Excellence strategy.
• Develop implementation plan for identifying Culture of Excellence initiatives to be implemented in 7- 2 months.

Key Deliverables

1. Working groups
2. Conduct baseline study
3. Identification of desired Culture of Excellence attributes
4. Draft Culture of Excellence Strategy
5. Finalized Culture of Excellence Strategy
6. Implementation plan for initiatives

1. Working groups

• Advance preparation and conducting of working groups to identify desired attributes of company’s Culture of Excellence
• Summary report of working group findings

2. Conduct baseline study

• Identification of relevant international best practice institutions 
• Benchmarking exercise with focus on business core practices
• Summary report of benchmarking finding

3. Identification of desired Culture of Excellence attributes

• Summary report outlining desired attributes of company’s Culture of Excellence based on working group and benchmarking exercises

4. Draft Culture of Excellence Strategy

• Draft key findings from working groups, benchmarking exercise, interviews, and data gathering efforts 
• Finalize company future state for Culture of Excellence
• Draft strategy with identification of prioritized implementation initiatives

5. Finalized Culture of Excellence Strategy

• Finalized strategy report

6. Implementation plan for initiatives

• Focused implementation plan that breaks each priority area into tasks, timelines, deliverables, resource requirements, and accountabilities

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