The Two Main Reasons Candidates Leave (It's Not Always Salary)
When analyzing why applicants drop out, many assume it's because they got a better offer. While that happens, the reality is usually much more preventable.
1. Time Kills All Deals: Top talent has a shelf life of roughly 10 days. If your process takes six weeks, you are naturally filtering for candidates who couldn't get hired elsewhere. High attrition at the Phone or Video Interview stage usually indicates a bottleneck. They aren't just waiting for you; they are interviewing with faster competitors.
2. The Communication Void: Ghosting is not just something candidates do to us; it is something our processes do to them. If a candidate applies and hears nothing for two weeks, they assume your internal culture is just as disorganized as your hiring process. The interview is a preview of the job. Poor communication signals a bad employee experience.
Most teams track Cost per Hire, but that is only half the story. The real cost of an open seat is the Opportunity Cost.
For Sales Roles: If a rep brings in $1 million a year, every month that seat is empty isn't "saving" you a salary. You are losing roughly $83,000 in potential revenue.
For Non-Sales Roles: It is less obvious but just as real. An empty engineering seat delays product development. An empty support seat leads to unhappy customers.
The Bottom Line:
When you see a high Revenue Impact number, it means your attrition is actively slowing down your company’s growth.
Attrition at the screening stage is rarely a candidate quality issue. It is almost always a process efficiency issue. The good news is that you can fix it. By tightening feedback loops and speeding up your time-to-offer, you can reclaim this lost revenue without spending a dime more on job boards.
Calculate your Revenue Impact
Use the free Candidate Attrition Calculator to find your "Revenue Impact" number instantly.